Ombudsman Program in Blair County, PA
Advocate and Complaint Investigations
for Nursing and Personal Care Homes
The word “Ombudsman” is a Swedish term that means “citizen representative.” An Ombudsman advocates for the rights of all residents in personal care homes, nursing homes, long term care facilities, domiciliary homes and adult day care centers. Blair Senior Services, Inc.’s Ombudsmen visit over 45 long term care facilities in the area. They investigate and mediate complaints related to the health, safety, and rights of long term care consumers. They also visit with residents to proactively determine whether care providers are respecting their rights, meeting their needs, and resolving their concerns.