Help and Information

Information and Assistance
Dedicated intake staff responds to requests from residents, family members or interested parties regarding a variety of topics involving aging services.  Intake staff also screens requests to determine whether a referral for in-home services may be appropriate.
APPRISE is a free health insurance counseling program designed to assist Pennsylvanians with Medicare. The Pennsylvania Department of Aging created APPRISE to help Medicare beneficiaries better understand their health insurance options and make sound decisions about what is best for them.  APPRISE counselors can answer your questions about original Medicare, Medicaid, supplemental insurance, Medicare Advantage Plans, long-term care insurance, and Medicare prescription drug plans. Our counselors can:
  • Help you decide which Medicare health plan is right for you by explaining how each plan works, its benefits, its coverage amounts and its costs. 
  • Help you understand your health insurance benefits by reviewing your Medicare Summary Notice or Explanation of Benefits which explain what services have been paid for, what you may owe and what your appeal rights are.
  • Explain various assistance programs that may help pay your Medicare deductibles and Part B premium and assist you with the necessary applications.
  • Explain the Medicare Prescription Drug Benefit (Part D) and the various assistance programs that may help pay the premiums, deductibles and co-pays.
If you or a family member needs assistance with Medicare related issues, please contact the Agency's APPRISE Coordinator at (814) 946-1235, ext. 1016.
Housing Assistance
Provides financial assistance for housing crisis resolution such as rent, mortgages, utilities, temporary shelter and security deposits. The Agency administers several local, state and federal programs with Housing Care Managers coordinating intake, eligibility and assistance based on funding availability. Eligibility qualifications include: Blair County residency, facing an imminent housing crisis, documentation of recent expense & income, and approved assistance must resolve immediate crisis.  These programs are available to residents of any age; however, most are limited to household incomes at or below 150% of federal poverty levels.  In addition, Housing Care Managers develop individualized consumer plans to avoid future crisis occurrences. Plan areas stress budgeting, education, and self-responsibility. The Agency's Housing Assistance Program is designated as a Local Recipient Organization for the Emergency Food & Shelter Program.

Social Security Article